Terms of service
Draft. This page describes Bitlapa as it will be when it opens to everyone, and some of what it says is still being built. It is a placeholder that hasn't been checked by a lawyer yet. It will be, and may change, before anyone outside is let in. Text in grey brackets is still to be decided.
Who we are
Bitlapa is run by Vorster Consulting, called "we" here. These terms are the agreement between us and you, whoever uses Bitlapa. By creating an account or using one, you accept them.
Your account
- An account is for one person. Keep your password to yourself, and tell us at gvis@vorster-consulting.com if you think someone else has it.
- Your email address has to be yours, and you prove it from a link we send there.
- You have to be at least [the minimum age] to have an account.
What you put in
What you put in Bitlapa stays yours. You let us store it, show it to the people you have let into a project, keep its versions, and send it to the AI when someone asks the chat, because that is what the service is. We don't use it for anything else, and we don't sell it.
A project's owners decide who is in it. Anyone in a project can read what is in it, and may copy it. Be sure you can share something before you put it in a project with other people.
What you may not do
Don't use Bitlapa to:
- store or share anything that is illegal, or that you have no right to share;
- harass anyone, or send invites to people who haven't asked for them;
- spread malware, or anything meant to trick people out of passwords or money;
- get round a limit, for example by opening many accounts to collect free plan credit;
- try to reach what isn't yours, test the security of the service without our written agreement, or put a load on it that gets in the way of others.
To report something that breaks these rules, write to gvis@vorster-consulting.com.
The AI
- The chat runs on Anthropic's models. What you write to it, and what it reads in the project, is sent to Anthropic, as the privacy policy explains.
- The AI makes mistakes. Check what it tells you, and what it changes. Each document it changes is kept as a version first, so that a change can be undone.
- Text in a document can try to steer the chat. Only chat in a project whose contents you are prepared to have it read.
- Using the AI also means following [Anthropic's usage policy, linked here].
Anthropic keys
- You can add your own Anthropic key, for yourself or for a project. What is spent on a key is between you and Anthropic, including what other people in a project spend on it when you have let them use it.
- Set a monthly spend limit for the key at Anthropic. Bitlapa counts what it uses and keeps to the limits you set here, and can still go a few cents past them for each answer running at the time.
- How a key is kept, and what that can't promise, is in the privacy policy.
Plans and paying
- Prices are on the pricing page, and leave out tax. [Who takes payments, and how tax is charged].
- Each project has one payer, whose plan its people, storage and plan credit count against.
- If payment stops, nothing is deleted. The account goes back to Free, one project stays editable, and the others become read-only until it pays again.
- Refunds: [to be decided].
Suspending an account
We can suspend an account that breaks these terms, or puts the service or other people at risk. Where we can, we say why first and give you a chance to put it right.
We don't look in your projects. When someone reports abuse, we may have to look at what was reported, and only that. Each time is logged. [What the law where we are requires of a host].
Leaving
- You can download everything you have, and delete your account, from your settings, whenever you like.
- A deleted project can be restored by its payer for 14 days, and is then gone for good. [How long backups keep it after that].
- An account that has never paid, has no credit left and hasn't been used for 12 months gets a warning, and is removed 30 days later.
What we are responsible for
[Warranties, limits of liability, and which law and courts apply. To be written with a lawyer.]
Changes to these terms
When these terms change in a way that matters, the version above changes, and you are asked to accept the new one the next time you sign in.
Contact
Questions to gvis@vorster-consulting.com. Abuse to gvis@vorster-consulting.com.